How can we help?
For help with Lounge Trail, include your airport, terminal, device model, iOS version, and app version. Do not send passwords, payment details, or precise location history.
Email support@dockdeedigital.comLocation is optional
You can use Choose Airport to select an airport and terminal manually. If location access was denied, you can change it later in iOS Settings for Lounge Trail.
Lounge details may change
Hours, access rules, terminal routes, and lounge availability can change. Check the lounge or airport’s official source before relying on time-sensitive information. Use Report on a lounge page to suggest a correction.
Community map contributions
Walking contributions are optional, foreground-only, and limited to supported airport areas. You can stop or discard an active visit and delete anything that has not been sent.
Privacy or data request
Email us with “Lounge Trail Privacy Request” in the subject. Because there is no named account, we may need installation-specific information to locate contributor-linked records.